Property renovation is almost a rite of passage for anyone hoping to climb the housing ladder but with ambitions beyond their means. Many people like to renovate and move onto their next property, others like to remain where they are, perfecting their forever home.
Homeowners are able to cut costs by working through the method themselves, and for some it’s quite the hobby. These days, many people are plunging into home improvements without always knowing what they’re getting themselves into. Fortunately, help is out there.
Plenty of companies manufacture renovation equipment, tools, flat packs and furniture for people to purchase if they’d rather graft themselves than hire someone to come in. Whether you’re selling office or bedroom furniture, bathroom suites, bannisters and staircases, oak wood floorboards or kitchen cabinets; putting the puzzle pieces together can often be far more complex than the professionals make it look. This is why amateurs need clear and detailed illustrated manuals.
Your customer deserves a great user experience at every stage of their journey and after spending all that time creating a great product, you also want to give your customer a good experience when consulting the user manual.
You don’t want your user to have a bad customer experience due to struggling with a poorly put together manual; we’ve all been there, struggling away on our hands and knees having no idea what went wrong when or how to fix it. To avoid this, you would like to have a clear, comprehensible and well-illustrated manual – at the very least.
User manuals provide important information, not only on ‘how to use a product’ but also essential guidelines that will keep the user safe. This is important to products, which can cause serious injuries or death, when used improperly. Having the correct user manual will also limit legal liability. But just how do manual designers produce comprehensible manuals? Do you ever wonder what the secret behind creating a user friendly manual really is?
Visual manuals that arrive with the product itself are something all companies can rely on to ensure users have a less stressful DIY experience. The visual image is going to help the reader a lot, as they can see each part of the process in a step by step way. Even if a product comes with an assembly manual, an installation manual and a maintenance manual, the technical documentation for that product can still not be considered complete. Any manufacturer should be able to make it known to its user that every precaution has been taken to make its product is safe to use. Manuals can play an important role here by providing more precise information.
Knowing how to use a product is the key to a successful customer experience. By providing your end-users with clear and to-the-point instructions, you can expect both happier customers and decreased service costs. And as a consumer, will see the benefit of these when it comes to DIY or putting together the joyous things like flat-pack furniture.